Do you have Question?

Please read questions bellow and if you can not find your answer, please send us your question,
we will answer you as soon as possible.

General Questions

What is car insurance and why do I need it?

Car insurance is a contract between you and an insurance company that provides financial protection against losses resulting from accidents, theft, or other damages to your vehicle. It is a legal requirement in the UK to have at least third-party insurance to cover damages or injuries you cause to others.

What types of car insurance are available?

There are three main types of car insurance in the UK:

  • Comprehensive: Covers damages to your vehicle and others, theft, fire, and vandalism.
  • Third Party, Fire, and Theft (TPFT): Covers damages to third parties, as well as theft and fire damage to your vehicle.
  • Third Party Only (TPO): Covers damages and injuries you cause to others but does not cover your own vehicle.
How are car insurance premiums calculated?

Car insurance premiums are calculated based on various factors, including:

  • Your age and driving experience.
  • The make, model, and age of your vehicle.
  • Your location and where the car is kept overnight.
  • Your driving record and claims history.
  • The type and level of coverage you choose.
Can I add other drivers to my car insurance policy?

Yes, most car insurance policies allow you to add additional drivers, such as family members or friends. Adding drivers may affect your premium, depending on their age, driving experience, and claims history. Always check with your insurer for specific terms and conditions.

What should I do if my car is stolen or damaged?

If your car is stolen or damaged, you should:

  • Report the theft or damage to the police and obtain a crime reference number if applicable.
  • Notify your insurance provider as soon as possible.
  • Provide your insurer with all necessary information and documentation, such as photos, police reports, and any other relevant evidence.
  • Follow your insurer's instructions for the claims process and repairs.

F.A.Q.

What is the minimum car insurance coverage required by law in the UK?

The minimum legal requirement for car insurance in the UK is Third Party Only (TPO) insurance. This covers damage to other people’s vehicles and property, as well as any injuries you cause to others in an accident. However, it does not cover any damage to your own vehicle.

How can I lower my car insurance premiums?

There are several ways to reduce your car insurance premiums:

  • Increase your voluntary excess.
  • Install security features like alarms and immobilizers.
  • Maintain a clean driving record.
  • Consider telematics or "black box" insurance.
  • Shop around and compare quotes regularly.
  • Take advantage of any available discounts, such as multi-car or no-claims discounts.
What should I do if I have an accident?

If you have an accident, follow these steps:

  1. Ensure safety and check for injuries; call emergency services if needed.
  2. Exchange details with the other driver(s), including names, addresses, and insurance information.
  3. Gather evidence by taking photos of the scene, vehicle damage, and any relevant road conditions.
  4. Collect contact details of any witnesses.
  5. Notify your insurance provider as soon as possible and provide them with all the collected information.
What is a no claims discount (NCD) and how does it work?

A no claims discount (NCD) is a reward for drivers who have not made any claims on their insurance policy for a certain period. Each year without a claim increases your discount, which can significantly reduce your premium. The more consecutive years you drive claim-free, the larger your discount will be.

Can I drive other cars with my insurance policy?

Whether you can drive other cars with your insurance policy depends on the specific terms of your policy. Some comprehensive policies include a "driving other cars" (DOC) clause, which allows you to drive other vehicles with third-party cover. Always check your policy details or confirm with your insurer to understand your coverage.

Ask Us